Complaints

We are committed to working in close partnership with parents to support every student’s wellbeing, learning and success. While we strive for the highest standards in all that we do, we recognise that misunderstandings and occasional errors can occur. When they do, we welcome the opportunity to listen, reflect and resolve concerns constructively. By approaching issues together with openness, respect and a shared focus on what is best for our students, we can strengthen trust and continue to improve the experiences we provide.

The infographic below provides an overview of our complaints policy. For full details, including access to the complaints form, please visit the complete policy here.